iThenticate's Privacy Pledge
iThenticate is the commercial division of iParadigms, LLC, a company that, as a part of its services, must collect and store specific, private information from its users. As such, iThenticate adheres to the privacy principles enforced at all iParadigms, LLC web sites.
Your privacy is important to us. To better protect your privacy we provide this Privacy Pledge explaining our online information practices and the choices you can make about the way your personal information is collected and used. This Privacy Pledge applies to all personally identifiable information collected or submitted on the iThenticate.com web site (the "Site"). To make this Privacy Pledge easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. Although this Site provides links to third-party web sites, they are not covered by this Privacy Pledge. iThenticate assumes no responsibility for the privacy or security of information you provide to any third party through linked web sites or any other means.
By using this Site, you agree that you have reviewed and understood our Usage Policy and this Privacy Pledge to your full satisfaction, that you accept and are subject to our Usage Policy and this Privacy Pledge, and that iThenticate is permitted to use your personal information as set forth below.
1. Personal Information
Personal information is requested for registration to our service for the following purposes: To verify the identity of a registrant in relation to their authority to register a specific institution. To obtain the most complete contact information for administration of the registrant's account. To inform the registrant of changes in iThenticate's functionality, iThenticate's auxiliary services, and iThenticate's promotions.
Personal information is requested for trial use of our service for the following purposes: To inform the trial user of changes in iThenticate's functionality, iThenticate's auxiliary services, and iThenticate's promotions. To request trial user's evaluation and recommendations for the iThenticate service.
Personal information is requested for access to our document submission web pages for the following purposes: To identify the individual connected to any uploaded manuscript. To provide receipt and confirmation of successful text uploads.
The type of information we request is connected to the above-noted purposes. For example, we collect contact information such as name, IP address, physical address, telephone number, and email address for a registered user in order to facilitate use of the iThenticate service and facilitate customer relations. In addition to the specific uses noted above, iThenticate also uses your personal information to process your requests and transactions, offer or furnish additional products and services, personalize the types of information you receive from iThenticate, assess trends in the use of our Site or purchases of products or services, facilitate market research and statistical studies, develop content and functionality that helps us serve our customers' needs, and improve the service and products we provide. iThenticate may also use your personal information to prevent harm or injury, to prevent fraud, to protect our legal interests, to comply with or respond to legal process, and to comply with applicable laws.
Access to personal information by third parties will only occur via signed or electronic consent by registered users as stated in our registration agreement. This approval includes, but is not limited to, one registered user allowing iThenticate to provide his or her contact information to another registered user for document source analysis tracking. For example, if material uploaded to our database matches material from a later upload, contact information related to the former is given to the latter upload's registered user for follow-up. As we continue to develop our business, we might sell or buy businesses or assets, or iThenticate might be acquired by another company. In any of those circumstances, personal information in our databases may be included among the transferred assets.
When you provide personally identifiable information to us, you will be able to choose whether we may disclose such information in a personally identifiable form to a third party or whether the information may be used in personally identifiable form for purposes different from the purposes for which it was originally collected or that you have subsequently authorized.
You will have the opportunity to opt-out of receiving communications from us when we first request your personal information. You can also opt out of receiving further communications from us by sending an e-mail to optout@iThenticate.com
You can request removal of your personally identifiable information from our databases by contacting us as noted in Section 12 (Notices) below. To honor your request, we will need the exact information you want removed, and information sufficient for us to identify the type of communication you received from us.
4. Transfer to Unrelated Third Parties
If we transfer personally identifiable information to a third party that is acting as our agent, we will require that the third party agree to confidentiality requirements.
5. Access or Change Your Personal Information
You can access, correct, amend, or delete the personal information that you have provided us at any time via this Site by following these steps: Log in to your account using your user name and password. Click the 'user info' link on the navigation bar to open your user profile and view, correct, amend or delete personal information.
We have physical, electronic, and procedural safeguards to protect personal information we collect online, including the use of passwords to gain access to your personal information. To protect your privacy and security, you must keep your password confidential. However, even with such measures, no one is able to guarantee that unauthorized third parties will not be able to bypass these measures or otherwise capture information you provide over the internet.
7. Data Integrity
We will take reasonable steps to see that the personal information in our systems is relevant for its intended use, accurate, complete, and current.
8. Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under the age of 13, and no part of our Site is structured to attract anyone under the age of 13. If it comes to our attention that we have received personally identifiable information from children under the age of 13, we will dispose of the information.
iThenticate will conduct periodic reviews of compliance to verify that this Privacy Pledge is accurate, comprehensive, prominently displayed, complete, implemented, and accessible. Any employee who violates this Privacy Pledge may be subject to disciplinary action.
If you feel that iThenticate is not abiding by this Privacy Pledge, you should contact iThenticate as noted in Section 12 (Notices) below.
10. Special Rules Applicable to Data Collected or Processed in the European Union
This Privacy Pledge applies to all personally identifiable data that is subject to the European Union's Data Protection Directive 95/46 EC and that is transferred to the United States, even if not collected at this Site.
Onward transfers will be permitted only to other persons or entities who have agreed to provide a continuing adequate level of protection through participation in the Safe Harbor program or one of the other means permitted under EU Directive 95/46 EC and implementing Member State laws.
If you have any concern or complaint regarding iThenticate's compliance with the Safe Harbor Principles, please contact iThenticate as noted in Section 12 (Notices) below. iThenticate will investigate your concern or complaint and will attempt to resolve the matter with you.
11. Changes to this Policy
Please direct all inquiries regarding the Privacy Pledge as follows: Contact us by email at firstname.lastname@example.org. In the subject line, type "iThenticate Privacy Pledge." Specify the exact nature of your inquiry. Provide us with all necessary contact information for follow-up response.
Your privacy is important to us. By participating in the Council of Better Business Bureau's BBBOnLine Privacy Program we have made a commitment to meet the programs' strict requirements regarding how we treat your information and have it verified by BBBOnLine. Further information about this program is available at the Better Business Bureau.